Stay Safe & Rest Assured

 
Ready to plan your trip to  Hawaii?   Effective March 26, 2022, there will be no COVID-related requirements for arriving domestic passengers. Indoor mask mandate will also expire on March 25. For more information, visit Travel – Hawai‘i DOH: Info & Resources for Managing COVID-19 (hawaiicovid19.com)  we look forward to welcoming guests back to our beautiful island of Oahu.   Check  out  our   specials ​with   discounts up to 50% off ,  flexible cancellation and discounted amenity fees.   

 

“Peace of Mind”  Flexible Cancellation Policy will Continue

 

We look forward to welcoming you back to Oahu and to feel comfortable booking a room at Stay Waikiki. In response to changing marketplace conditions, we have enacted a flexible  cancellation policy  during these times of uncertainty.  Cancellation fees will be waived for any new bookings confirmed for arrivals through December 22, 2022, as long as the cancellation is made at least 72 hours prior to arrival.    
 

“Rest Assurance” Policy

 

The health and well-being of Stay Waikiki’s guests and employees are of utmost priority. We are closely monitoring updates from the Centers for Disease Control and Prevention and World Health Organization regarding COVID-19 and abiding by safety guidelines from these agencies as well as local government authorities and health departments.   To protect the well-being of our ‘ohana, our guests, and our community at large, we have made some adjustments to our operations and service deliverables.  For more details, please contact our hotel prior to your arrival.  You can be Rest Assured in our commitment to  your health and safety with our Stay Safe protocols.
 
  • Staff Training & Awareness:  In addition to employee training, signage will be installed throughout the public areas and guest rooms to guide and remind employees and guests of the importance of proper protocols relating to personal hygiene practices, PPE, and physical distancing.
  • Personal Protective Equipment (PPE):  We will still be requiring all employees and suppliers who enter the hotel’s facilities to wear a facial mask.  Mask wearing will be optional but highly recommended for our guests especially in the public areas of the hotel.  Hand sanitizer stations and disinfectant wipes will be available for guests in our common areas.
  • Social Distancing:  Signages and floor guides will serve as reminders throughout the hotel.  We’ve added partitions at our front desk to provide an extra level of precaution for our guests and staff, and continue to provide warm, in-person welcomes.
  • Enhanced Cleaning & Sanitization Protocols:  To minimize the risk of virus spread, we will be following newly established procedures that raises our standards and frequency of cleaning on all high-touch surfaces and areas such as the lobby, guest rooms, common spaces, public restroom, elevator, and all employee areas.
  • Guest Room Experience:  Sleep well and rest assured that we’ve cleaned all surfaces thoroughly with medical grade disinfectants, including extra attention to high touched areas, including light switches, door handles, TV remotes, coffee makers, lamps, toilets, and thermostats.  Once we have cleaned the room, it is yours and no housekeeping service will be provided during your stay, unless requested.  We have also removed all non-essential items (i.e. pens, notepads, directory, etc.) which can be made available by request.
 

Did we say it already? Enjoy your Stay.
808-923-STAY (7829) or toll free 877-870-7742

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